Returns & Exchanges
At Shelf, we want you to love every piece in your home, which is why we offer a 30-day return window for all furniture and decor items in their original condition. Our streamlined process ensures that finding the perfect fit for your space is completely stress-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your box.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing